Shipping

Australian Orders

All Australian orders are packaged within two days or receiving the order. Postage usually takes 5-7 business days. Please allow a total of 10 business days for the delivery of your items.

Please note, Mrs Potter is not responsible for lost packages in the Australia Post system. Please ensure that your address is typed correctly in your order before proceeding to payment

If you would like to organise postage with tracking, or express postage, please email mrspotterpots@gmail.com prior to or immediately after placing your order.


International Orders

All international orders are posted with tracking. 


Returns

Mrs Potter does not accept returns for change of mind.

If you receive your item damaged, please email mrspotter@gmail.com within 2 days of receiving your package, with a description and image of the problem. We will then organise the appropriate exchange or refund.


Variance in items

Each pot is handmade in Western Australia, and therefore there may be slight variations between your item and the one pictured.


Contact Details

Email: mrspotterpots@gmail.com

Instagram: @mrspotterpots

facebook.com/mrspotterpots